Terms and conditions (Commercial sales)
DISCLAIMER
PBO-dk / PrintByOrder.dk reserves the right to make changes to prices and printed materials, and reserves the right to change current prices and price structures without prior notice.
For CMYK prints, color deviations of +/- 5% may occur.
When printing t-shirts, the print may shift by up to +/- 2 cm, and skewness may occur by up to +/- 1cm (as garments are often not 100% straight).
We always reserve the right to correct typing errors and pricing errors, even if an order confirmation has been received.
DELIVERY TERMS
The delivery time is approximately 4-5 working days (unless otherwise stated on the item) and the delivery location is PrintByOrder.dk's business premises. If shipment by post or similar is desired, this will be paid according to the current rates with Postnord or GLS (DK) or GLS and DHL EXPRESS (EU). If products are out of stock, PrintByOrder.dk will, to the best of its ability, deliver as a partial delivery or replace the product with an equivalent one. In cases where an order has been put into production, there may be instances where the order is partially finished, and thus cannot be 100% canceled.
PrintByOrder.dk always does its utmost to meet an agreed delivery deadline, but is not obligated to compensate for losses resulting from any overrun.
Force majeure: Strike, lockout, fire, or other force majeure that directly or indirectly affects the execution of the order, entitles PrintByOrder.dk to postpone delivery.
PROCESSING OF PERSONAL INFORMATION
Please note that PrintByOrder.dk at all times complies with current legislation for the processing of company and personal data, therefore all information is treated confidentially. It will always be possible to personally request any registered information and have it deleted if desired. No information can at any time be disclosed or sold to third parties.
DEFECTS
PrintByOrder.dk can only be held responsible if an approved proof exists.
Minor deviations from approved proofs or agreed specifications do not entitle the customer to a price reduction or to refuse to accept the ordered goods.
If the delivery proves to be defective, the customer is obliged to complain immediately. If no complaint is made, or if the customer does not complain within 5 days of delivery, the customer loses the right to claim the defect. PrintByOrder.dk is entitled to remedy a defect if this can be done within a reasonable time.
PrintByOrder.dk is not liable for compensation for goods supplied by the customer. The liability for compensation only applies to printing. Complaints must be made no later than 5 days from the receipt of the order.
For production with direct printing (screen printing), an over or underproduction of +/-5% of the ordered quantity should be expected.
COPYRIGHT
All rights to layouts, sketches, drafts, final drawings, offset films, etc., which are charged, belong to the customer, unless otherwise agreed.
All rights to layouts, sketches, drafts, final drawings, offset films, etc., which are NOT charged, belong to PrintByOrder.dk, unless otherwise agreed.
In cases where the copyright of other suppliers is involved (e.g., photographs, illustrations, photo models, etc.), PrintByOrder.dk is not responsible for claims raised by these third parties if their copyrights are violated.
COPYRIGHT
The customer guarantees that the customer's use of the material handed over to PrintByOrder.dk does not conflict with the current copyright law and/or other copyright provisions. If PrintByOrder.dk is held liable to a third party for infringement of copyrights or other rights to the material handed over to PrintByOrder.dk, the customer is obliged to indemnify PrintByOrder.dk for any claim for damages and other costs of any kind.
JURISDICTION
Disputes between PrintByOrder.dk and the customer shall be settled under Danish law with the City Court of Copenhagen/Eastern High Court as the venue.
TERMS OF PAYMENT
Every new customer pays cash upon delivery unless otherwise agreed.
Business customers then pay with a 14-day payment deadline.